Nextiva Director of Engineering Cathryn Valladares explains to InformationWeek's Lenny Liebmann how companies can improve customer engagement and reduce costs by applying machine learning to interactions across all their touch-points.
InterOptic's Robert Coenen explains why the rules for optics procurement have changed dramatically -- and how IoT, 5G, and other technologies are driving increased implementation of optical connections.
Mitre's infrastructure team used physics, EU voltage standards, and cross-team collaboration to reduce their data center costs by 20%. Jim Treadway, Chief Engineer of Infrastructure for Mitre stopped by the InformationWeek News Desk at Interop ITX to talk the strategy that won 2nd place in the InformationWeek IT Excellence Awards infrastructure category.
Scott Duplantis, Global IT Director for server, storage, and data center operations at ConocoPhillips, explains his company's data center consolidation project at the InformationWeek News Desk at Interop ITX.
2018 State of the CloudCloud adoption is growing, but how are organizations taking advantage of it? Interop ITX and InformationWeek surveyed technology decision-makers to find out, read this report to discover what they had to say!
Infographic: The State of DevOps in 2017Is DevOps helping organizations reduce costs and time-to-market for software releases? What's getting in the way of DevOps adoption? Find out in this InformationWeek and Interop ITX infographic on the state of DevOps in 2017.
The Next Generation of IT SupportThe workforce is changing as businesses become global and technology erodes geographical and physical barriers.IT organizations are critical to enabling this transition and can utilize next-generation tools and strategies to provide world-class support regardless of location, platform or device