Technology as Friend, Foe, or Partner?
The latest book by MIT researchers Andrew McAfee and Erik Brynjolfsson explores the human/machine relationship and how businesses can prepare for the changes that the next 10 years will bring.
IT Risk: Itís not 'Cyber' Ė Itís Worse
While hackers haven't put big companies out of business, there are plenty of examples of companies that failed because they were slow to respond to tech-driven market shifts.
Three Phases to Adapting an Omnichannel Business Model
IT becomes a key player as businesses move to create a seamless path to purchase with a singular view of their customers across all touchpoints, including in-store, online, mobile, social, call centers, direct mail and more.