Profile of David F CarrEditor, InformationWeek Government/Healthcare
Member Since: 11/15/2013
News & Commentary Posts: 834
David F. Carr oversees InformationWeek's coverage of government and healthcare IT. He previously led coverage of social business and education technologies and continues to contribute in those areas. He is the editor of Social Collaboration for Dummies (Wiley, Oct. 2013) and was the social business track chair for UBM's E2 conference in 2012 and 2013. He is a frequent speaker and panel moderator at industry events. David is a former Technology Editor of Baseline Magazine and Internet World magazine and has freelanced for publications including CIO Magazine, CIO Insight, and Defense Systems. He has also worked as a web consultant and is the author of several WordPress plugins, including Facebook Tab Manager and RSVPMaker. David works from a home office in Coral Springs, Florida. Contact him at [email protected]and follow him at @davidfcarr.
Articles by David F Carr
posted in July 2011
Personalization for WordPress and Joomla. Secure email as a service. A new mobile and social promotions service.
Jive gathers Apps Market partners to discuss creating consumer quality apps with enterprise power.
Social software specialist broadens support for launching major marketing campaigns with corporate control and local customization.
Connecting employees and mentors online proves efficient, says Triple Creek, whose software has found fans in AT&T, Fannie Mae, and Agilent.
Cloud-based service for enterprises and SMBs builds hardware leasing into monthly fee.
Enterprise social network adds options for including partners and customers.
Customer Spaces now can integrate data such as purchase history and past support interactions for smarter personalization of what customer sees.
What can a social media mistake cost your company in fines, litigation, or loss of customer trust? A new survey reveals some interesting data points.
The specialist in commercial support for open source content and community management will use the money to gain share in the social software market.
International services firm offers labor, expertise for managing social media as a customer channel.
Can now combine call center monitoring, social listening, and structured surveys in Voice of the Customer platform.
Logitech's Lifesize unit also launches cloud service, conference room videoconferencing system.
Better SharePoint integration, Windows Phone app coming to Yammer. Gamification company BadgeVille raises $12 million.
HyperOffice focuses on simple task management and email integration. Here’s how one SMB uses the hosted collaboration suite to meet Fortune 500 expectations.
Enterprise social networks are often adopted to be "like Facebook for our company." But there are a few Facebook characteristics you shouldn't be so quick to imitate.
Spiceworks adds a request for quote feature to its online community for IT managers.
As more enterprises embrace social tools, data provider Harte-Hanks adds social media as category of spending it tracks and sales leads it sells.
Want to track a social complaint just as if it came in via the phone or any other channel your business uses?
By building skills profiles into the system, OpenText’s Metastorm lets employees route tasks to the people most capable of handling them.
For small business focused on toilet training cats, BatchBook provided simple, streamlined, social contact and opportunity manager.
Well-known "voice of the consumer" social software player believes in making community fit between the cracks, not building "community cul-de-sacs."
Human Intent's predictive analytics tool mines social feeds to help businesses connect with people who are ready to buy.
Enterprises that use a lot of video, for say webcasts or training, can now create an internal content delivery network, a la Akamai.
Facebook apps like TabJuice make it easy to conduct e-ecommerce on the social network, but they don't guarantee the cash register will ring.
Will social be subsumed by UC, or vice versa? Executives from Jive and IBM respond.
Telligent Enterprise 3.0 social networking platform promises to build on organizations' existing software, rather than replacing it.
Teambox manages projects from product development to wedding planning from the status line, with the option to assign tasks on the fly.