Profile of Jessica Davis Senior Editor, Enterprise Apps
Member Since: 9/16/2015
News & Commentary Posts: 617
Jessica Davis is a Senior Editor at InformationWeek. She covers enterprise IT leadership, careers, artificial intelligence, data and analytics, and enterprise software. She has spent a career covering the intersection of business and technology. Follow her on twitter: @jessicadavis.
Articles by Jessica Davis
Here's a look at the jobs that got pay raises and some of the skills that commanded higher salaries last year, according to a study by Hired and Vettery.
Coming off the pandemic-driven crisis of the last year, IT organizations are poised for a frenzy of activity and progress. Are they up for the task?
Lead artificial intelligence advisor to the United Nations, Neil Sahota shares his perspectives on major UN AI projects and the major challenges to AI today.
Customers flocked to digital channels and faced life-changing events in 2020. Here's how enterprise companies are changing their CRM practices for a new normal.
Esri Chief Medical Officer Este Geraghty explains how geographic data and maps can streamline COVID-19 vaccine distribution planning.
With so many workers at home full time, collaboration apps like Zoom, Slack, and Microsoft Teams have become a virtual substitute for the office, but without the balance. Now they are about to get better.
SAP has announced a package of technologies and services under a single contract designed to ease enterprise CIOs' paths to digital transformation and its flagship software S/4HANA in the cloud.
With 2020 in the rearview mirror, finally, CIOs are looking at bigger budgets and an acceleration in their digital transformations.
Cybersecurity, modernization, H1-B visas, COVID-19 data and analytics. These are a few of the items that are on the agenda for the Biden administration.
Digital signature and contract management company DocuSign's IT automation projects paid off when the pandemic lockdowns hit. Here's why.
Chief data officers must focus on listening to their peers in the business, delivering iterative value, and promoting their successes.
CIOs will focus on enabling richer remote work experiences in 2021, and virtual offices could be a part of that picture.
Enterprises have made a lot of progress in becoming data driven over the past several years, but organizations continue to cite one major impediment.
Before COVID-19, state CIOs were still looking for good use cases for chatbots. The pandemic brought plenty of them.
Enterprise IT leaders no longer always need to follow the build-it-yourself path to AI. Here's how the market will shape up in the future.
CIOs and IT organizations rose to meet tremendous challenges driven by a 100-year pandemic and how it has reshaped the world. Here are the lessons they are taking into 2021.
Artificial intelligence and automation were key tools in the IT enterprises' pandemic war effort in 2020. Here's how they will continue to change the game in every organization in 2021.
Enterprise IT executives saw huge acceleration in automation deployments in 2020, and that trend will continue next year as they look to expand into intelligent automation.
Interop keynoter Gunter Ollmann, Microsoft's cloud and AI security leader, shares insights on 2020's instant pivot to the cloud, the state of adversarial AI, and how top organizations can stop attackers.
SaaS-based CRM giant Salesforce has acquired the collaboration and chat software company Slack, and announced new public cloud deployment options and automation tools for its platform.
Element AI is ServiceNow's 4th artificial intelligence acquisition of 2020.
Chatbots are the top use case of AI in the enterprise. If you are looking for a chatbot use case, here are five to consider.
Last year at this time, IT leaders were creating budgets and plans for AI initiatives. Here's how a pandemic impacted them.
How has the COVID-19 pandemic impacted the world of data and analytics in the enterprise? Here are the trends for 2021.
There's a light at the end of the tunnel for IT pros who have been keeping a close eye on the job market. Plus, here are the skills that employers want in 2021.
Corporate boards will fund digital business initiatives at a higher rate in 2021. Here's what else is coming.
Negotiating with big software vendors can be tricky. Here are some best practice tactics to help you get the best deal.
How can CIOs help their organizations compete in 2021? Here's a look at the challenges ahead and the traits you need to succeed during what will be a bumpy year that is filled with opportunity.
Augmented analytics has helped enterprises accelerate BI, analytics, and AI programs. Here's how it will advance for 2021.
Gartner's CIO Agenda survey reveals that top CIOs are capitalizing on renewed interest by corporate boards in digital business and technologies for improving customer experience.
When it is time for your machine learning pilot programs to graduate and take on the real world, you need to start looking at MLOps.
Artificial intelligence can be promising and valuable, but you need to focus on a few best practices to get your program moving in the right direction.
As the head of technology at a mutual company, Northwestern Mutual's CIO said his IT organization was largely insulated from the roller coaster budget changes and cash conservation brought by COVID-19
CIOs spent a huge portion of their 2020 IT budgets early in the year to move workers home. Cyber security is among the top priorities for 2021.
During her Interop Digital keynote, Microsoft's Alysa Taylor will discuss how technology has been a catalyst for accelerated value and change in 2020.
ServiceNow CIO Chris Bedi said this COVID-19 pandemic year has meant urgency and the need for speed for IT organizations. But what's coming in the year ahead?
Mukul Agrawal serves as global head of ERP and IT services at Vistaprint. Here's a look at what he's done and what he has been working on lately.
The San Francisco Giants have digitized decades of media assets and are using artificial intelligence to manage and access what they need from the massive library.
Life insurance giant MassMutual is exploring the use of health data from wearables to further refine its data science-created underwriting models.
Chatbots are currently the biggest use case for AI. Now the COVID-19 pandemic has made them even more compelling given their use in automation and their high level of ROI.
Accenture's investments in cloud, platforms, and analytics and AI proved essential in the company's quick moves to stay on top of pandemic-driven change.
The COVID-19 crisis has changed attitudes toward working from home for many professionals. Will that continue for analytics pros in 2021?
With the COVID-19 pandemic triggering innovation, some emerging technologies are being implemented now, even as most emerging tech takes 5 to 10 years before hitting that plateau of productivity.
When your research could save COVID-19 patients, you don't want to wait around for institutional approval to use patient data in research. Here's an alternative.
Looking to update ordering for ecommerce customers, bakery manufacturing and ingredient supplier Dawn Foods decided to hire a chief digital officer to spearhead the process.
Capital One has committed to enabling employees to keep working from home through the end of 2020.
Accenture released its Technology Vision 2020 report in February, but then COVID hit. Here's how the pandemic is changing technology futures according to the company.
Equinix CIO Milind Wagle provides an update on the company's AI initiatives and how they helped during the COVID-19 crisis.
Where do you stack up against your competitors when it comes to your AI initiative? Deloitte has released its 2020 State of AI in the Enterprise report.
When restaurants shut down, they set off a chain reaction all the way up the supply chain. Here's how one regional gourmet food distributor was able to pivot quickly.
The year 2020 has tested the leadership skills of many top tech execs, and at HPE's Discover virtual event, a panel of women executives shared their experiences.
CTOs and other IT leaders need to invest in innovation to emerge from the current COVID-19 crisis ready for the next opportunities.
CIOs have shifted their budgets to fund the great migration to enable employees to work from home, even as they are rethinking investments to make going forward.
Amazon, IBM, and Microsoft have all taken steps to stop making their facial recognition AI software available to the police. Now it's time for lawmakers to set some rules.
CIO Chris Foster said the move to public cloud has cut costs (but not staff), provided access to advanced technology such as machine learning and AI, and accelerated efforts to work-from-home.
Can strategy and IT budget planning help an organization weather a crisis like COVID-19? Here's how it helped at Atlassian.
Data scientists, machine learning specialists and other data and analytics pros are seeing a changes to the job market in the wake of the COVID-19 crisis. What will the lasting impacts be?
Virtual IT events and trade shows are popping up everywhere this summer and fall. Even if your travel budget has been cut, you can still make it to these.
T-Mobile's CIO and CPO Cody Sanford's biggest recent accomplishment was working on the company's merger with Sprint. Here's more about this tech executive in his own words.
Open source tools are crucial to machine learning development, but if you want to manage those models in the enterprise, you need a platform.
Even before so many schools across the country pivoted to online learning in the wake of the COVID-19 coronavirus crisis, some schools had already pioneered how to do it.
Gartner is forecasting an IT spending decline of 8% in 2020 with devices as the hardest hit category. Public cloud spending, however, will rise.
Layoffs hit technology jobs in April, too, as the COVID-19 shock wave whacked employment, and organizations may be accelerating their automation plans to protect workers and cut costs.
Government and healthcare CIOs are on the front lines of deploying technology to fight COVID-19. Here are five places where artificial intelligence can help.
Businesses are considering what the new normal workplace will look like, including social distancing, plexiglass, PPE and, in some cases, contact tracing tools.
When the crisis began, there was a scramble to move workers home. Now CFOs are considering making those positions permanently remote to help with cutting efforts.
Enterprise risk management teams are on the job evaluating supply chains, cybersecurity risks, remote work issues, and other challenges as business confronts the impacts and opportunities brought by COVID-19.
A few new surveys of executives and business leaders provide some insight into shifting plans as industry weathers the coronavirus pandemic.
Data management and the tools that power it are on the cusp of a major transition that is poised to make the jobs of data engineers easier.
Professionals who work in the field of analytics are being called on to apply their expertise as executives make decisions on how to respond to wildly different business conditions caused by the coronavirus outbreak.
A challenge on the data science community site Kaggle is asking great minds to apply machine learning to battle the COVID-19 coronavirus pandemic.
The spread of the novel coronavirus, COVID-19, and the resources to fight it, are being tracked and mapped by governments and other organizations in the US and the world. Here's how they are doing it.
As everybody rushes to set up workstations at home amid the COVID-19 coronavirus pandemic, there are some obstacles to avoid.
Business intelligence will move beyond dashboards, and AI and machine learning will become easier for less skilled workers as augmented analytics are embedded into platforms.
Businesses are confident overall in their ability to weather the storm caused by coronavirus COVID-19 disruptions, and technology is playing a strong role in the C-suite.
If you want the big rewards of new technology implementations, you need the right approach and a full commitment.
Here's a collection of tools, technologies, and tips to help you out in case you need to telecommute during the COVID-19 outbreak.
Is your organization prepared to implement widespread remote work to protect employees against coronavirus? Here's what you need to do.
It's become tougher to be a technology customer in the wake of privacy scandals and ethical problems. Here are 5 key trends enterprises must address for 2020, according to Accenture.
Hiring top technology talent is crucial to moving into and succeeding in the digital age. But how do you compete against big tech companies?
Business groups inside organizations express their disappointment with IT in terms of data and analytics in a new survey that looks at priorities and areas at risk for failure.
Nearly every enterprise is undergoing a digital transformation. Some are more successful than others. Here are 6 factors shared by the successful ones.
IT pros must do real research about their value in the market if they want to be paid fairly. InformationWeek’s 2020 IT Salary Report can help technologists get started.
ERP giant SAP wants all its customers to migrate to its new platform S/4HANA, but it's a time consuming and expensive process. So the company is extending maintenance on its earlier platform.
AI will become an integral part of IT service management and related tools. Here's a look at what ServiceNow is doing to incorporate artificial intelligence.
The World Health Organization has declared the coronavirus a global emergency. Here's how governments and the general public are using analytics to track the outbreak.
A cloud data warehouse company came in first as the fastest growing application in a new report of the most popular business applications from Okta.
Many big enterprises are committed to public cloud, but they may just be getting started with data management efforts in multi-cloud environments.
The unemployment rate is at 3.5% and IT pros are in high demand so employers are increasingly offering these perks to win the recruitment wars.
Amid all the marketing hype and buzz around AI, and the complexity of implementing it at scale, here's a practical high-level framework that could help enterprises with their programs.
The Pennsylvania Turnpike may be 80 years old, but its GeoAnalytics program is leveraging geographic information to drive the future.
IT hiring in December lost momentum, but it looks like it might just be a momentary blip. Here's why CompTIA remains confident about IT jobs.
Low-code platform vendor Appian is looking to provide a single platform for automation, AI and low code with a new RPA acquisition.
Organizations have invested heavily in data and AI technologies, yet many are still waiting to see big results. Here's one more change they need to make.
As more IT spending goes to cloud providers, IT organizations are seeing their influence and control shift.
After a year of consolidation and post-hype AI deployment disappointment, here's what we can expect for 2020 and beyond.
You can find out where you need to go to enjoy a white Christmas, and also access more than 40,000 data sets from the U.S. Department of Commerce.
A dev team inside the insurance company took on the task of reducing insurance quote times for customers from 30 minutes to 2 minutes. Here's how.
The data, analytics, machine learning, and AI market looks a lot different than it did a year ago following a series of big acquisitions. Here's a look.
Who should you ask for advice about getting a salary increase? Probably not your parents.