Profile of Jessica Davis Senior Editor, Enterprise Apps
Member Since: 9/16/2015
News & Commentary Posts: 588
Jessica Davis has spent a career covering the intersection of business and technology at titles including IDG's Infoworld, Ziff Davis Enterprise's eWeek and Channel Insider, and Penton Technology's MSPmentor. She's passionate about the practical use of business intelligence, predictive analytics, and big data for smarter business and a better world. In her spare time she enjoys playing Minecraft and other video games with her sons. She's also a student and performer of improvisational comedy. Follow her on Twitter: @jessicadavis.
Articles by Jessica Davis
Gartner's CIO Agenda survey reveals that top CIOs are capitalizing on renewed interest by corporate boards in digital business and technologies for improving customer experience.
When it is time for your machine learning pilot programs to graduate and take on the real world, you need to start looking at MLOps.
Artificial intelligence can be promising and valuable, but you need to focus on a few best practices to get your program moving in the right direction.
As the head of technology at a mutual company, Northwestern Mutual's CIO said his IT organization was largely insulated from the roller coaster budget changes and cash conservation brought by COVID-19
CIOs spent a huge portion of their 2020 IT budgets early in the year to move workers home. Cyber security is among the top priorities for 2021.
During her Interop Digital keynote, Microsoft's Alysa Taylor will discuss how technology has been a catalyst for accelerated value and change in 2020.
ServiceNow CIO Chris Bedi said this COVID-19 pandemic year has meant urgency and the need for speed for IT organizations. But what's coming in the year ahead?
Mukul Agrawal serves as global head of ERP and IT services at Vistaprint. Here's a look at what he's done and what he has been working on lately.
The San Francisco Giants have digitized decades of media assets and are using artificial intelligence to manage and access what they need from the massive library.
Life insurance giant MassMutual is exploring the use of health data from wearables to further refine its data science-created underwriting models.
Chatbots are currently the biggest use case for AI. Now the COVID-19 pandemic has made them even more compelling given their use in automation and their high level of ROI.
Accenture's investments in cloud, platforms, and analytics and AI proved essential in the company's quick moves to stay on top of pandemic-driven change.
The COVID-19 crisis has changed attitudes toward working from home for many professionals. Will that continue for analytics pros in 2021?
With the COVID-19 pandemic triggering innovation, some emerging technologies are being implemented now, even as most emerging tech takes 5 to 10 years before hitting that plateau of productivity.
When your research could save COVID-19 patients, you don't want to wait around for institutional approval to use patient data in research. Here's an alternative.
Looking to update ordering for ecommerce customers, bakery manufacturing and ingredient supplier Dawn Foods decided to hire a chief digital officer to spearhead the process.
Capital One has committed to enabling employees to keep working from home through the end of 2020.
Accenture released its Technology Vision 2020 report in February, but then COVID hit. Here's how the pandemic is changing technology futures according to the company.
Equinix CIO Milind Wagle provides an update on the company's AI initiatives and how they helped during the COVID-19 crisis.
Where do you stack up against your competitors when it comes to your AI initiative? Deloitte has released its 2020 State of AI in the Enterprise report.
When restaurants shut down, they set off a chain reaction all the way up the supply chain. Here's how one regional gourmet food distributor was able to pivot quickly.
The year 2020 has tested the leadership skills of many top tech execs, and at HPE's Discover virtual event, a panel of women executives shared their experiences.
CTOs and other IT leaders need to invest in innovation to emerge from the current COVID-19 crisis ready for the next opportunities.
CIOs have shifted their budgets to fund the great migration to enable employees to work from home, even as they are rethinking investments to make going forward.
Amazon, IBM, and Microsoft have all taken steps to stop making their facial recognition AI software available to the police. Now it's time for lawmakers to set some rules.
CIO Chris Foster said the move to public cloud has cut costs (but not staff), provided access to advanced technology such as machine learning and AI, and accelerated efforts to work-from-home.
Can strategy and IT budget planning help an organization weather a crisis like COVID-19? Here's how it helped at Atlassian.
Data scientists, machine learning specialists and other data and analytics pros are seeing a changes to the job market in the wake of the COVID-19 crisis. What will the lasting impacts be?
Virtual IT events and trade shows are popping up everywhere this summer and fall. Even if your travel budget has been cut, you can still make it to these.
T-Mobile's CIO and CPO Cody Sanford's biggest recent accomplishment was working on the company's merger with Sprint. Here's more about this tech executive in his own words.
Open source tools are crucial to machine learning development, but if you want to manage those models in the enterprise, you need a platform.
Even before so many schools across the country pivoted to online learning in the wake of the COVID-19 coronavirus crisis, some schools had already pioneered how to do it.
Gartner is forecasting an IT spending decline of 8% in 2020 with devices as the hardest hit category. Public cloud spending, however, will rise.
Layoffs hit technology jobs in April, too, as the COVID-19 shock wave whacked employment, and organizations may be accelerating their automation plans to protect workers and cut costs.
Government and healthcare CIOs are on the front lines of deploying technology to fight COVID-19. Here are five places where artificial intelligence can help.
Businesses are considering what the new normal workplace will look like, including social distancing, plexiglass, PPE and, in some cases, contact tracing tools.
When the crisis began, there was a scramble to move workers home. Now CFOs are considering making those positions permanently remote to help with cutting efforts.
Enterprise risk management teams are on the job evaluating supply chains, cybersecurity risks, remote work issues, and other challenges as business confronts the impacts and opportunities brought by COVID-19.
A few new surveys of executives and business leaders provide some insight into shifting plans as industry weathers the coronavirus pandemic.
Data management and the tools that power it are on the cusp of a major transition that is poised to make the jobs of data engineers easier.
Professionals who work in the field of analytics are being called on to apply their expertise as executives make decisions on how to respond to wildly different business conditions caused by the coronavirus outbreak.
A challenge on the data science community site Kaggle is asking great minds to apply machine learning to battle the COVID-19 coronavirus pandemic.
The spread of the novel coronavirus, COVID-19, and the resources to fight it, are being tracked and mapped by governments and other organizations in the US and the world. Here's how they are doing it.
As everybody rushes to set up workstations at home amid the COVID-19 coronavirus pandemic, there are some obstacles to avoid.
Business intelligence will move beyond dashboards, and AI and machine learning will become easier for less skilled workers as augmented analytics are embedded into platforms.
Businesses are confident overall in their ability to weather the storm caused by coronavirus COVID-19 disruptions, and technology is playing a strong role in the C-suite.
If you want the big rewards of new technology implementations, you need the right approach and a full commitment.
Here's a collection of tools, technologies, and tips to help you out in case you need to telecommute during the COVID-19 outbreak.
Is your organization prepared to implement widespread remote work to protect employees against coronavirus? Here's what you need to do.
It's become tougher to be a technology customer in the wake of privacy scandals and ethical problems. Here are 5 key trends enterprises must address for 2020, according to Accenture.
Hiring top technology talent is crucial to moving into and succeeding in the digital age. But how do you compete against big tech companies?
Business groups inside organizations express their disappointment with IT in terms of data and analytics in a new survey that looks at priorities and areas at risk for failure.
Nearly every enterprise is undergoing a digital transformation. Some are more successful than others. Here are 6 factors shared by the successful ones.
IT pros must do real research about their value in the market if they want to be paid fairly. InformationWeek’s 2020 IT Salary Report can help technologists get started.
ERP giant SAP wants all its customers to migrate to its new platform S/4HANA, but it's a time consuming and expensive process. So the company is extending maintenance on its earlier platform.
AI will become an integral part of IT service management and related tools. Here's a look at what ServiceNow is doing to incorporate artificial intelligence.
The World Health Organization has declared the coronavirus a global emergency. Here's how governments and the general public are using analytics to track the outbreak.
A cloud data warehouse company came in first as the fastest growing application in a new report of the most popular business applications from Okta.
Many big enterprises are committed to public cloud, but they may just be getting started with data management efforts in multi-cloud environments.
The unemployment rate is at 3.5% and IT pros are in high demand so employers are increasingly offering these perks to win the recruitment wars.
Amid all the marketing hype and buzz around AI, and the complexity of implementing it at scale, here's a practical high-level framework that could help enterprises with their programs.
The Pennsylvania Turnpike may be 80 years old, but its GeoAnalytics program is leveraging geographic information to drive the future.
IT hiring in December lost momentum, but it looks like it might just be a momentary blip. Here's why CompTIA remains confident about IT jobs.
Low-code platform vendor Appian is looking to provide a single platform for automation, AI and low code with a new RPA acquisition.
Organizations have invested heavily in data and AI technologies, yet many are still waiting to see big results. Here's one more change they need to make.
As more IT spending goes to cloud providers, IT organizations are seeing their influence and control shift.
After a year of consolidation and post-hype AI deployment disappointment, here's what we can expect for 2020 and beyond.
You can find out where you need to go to enjoy a white Christmas, and also access more than 40,000 data sets from the U.S. Department of Commerce.
A dev team inside the insurance company took on the task of reducing insurance quote times for customers from 30 minutes to 2 minutes. Here's how.
The data, analytics, machine learning, and AI market looks a lot different than it did a year ago following a series of big acquisitions. Here's a look.
Who should you ask for advice about getting a salary increase? Probably not your parents.
Enterprises have been slow to move their pilot machine learning and AI projects into production, but now Amazon AWS is offering a host of new services to help.
For those looking to put their best foot forward or get unstuck from a career plateau, we've collected tips from IT pros who have navigated a successful career.
Here are seven digital disruptions that you may not see coming.
Enterprises have stalled in deploying AI to production, but platform investments from commercial providers may help them wrangle their open source models.
Data and analytics are permeating all parts of the digital enterprise. Here are the trends you need to watch in the years ahead.
Don't make these nine digital transformation mistakes that will slow down your efforts to be competitive in a new era.
Here are the technology trends CIOs and IT leaders need to watch next year, according to Gartner.
IBM says that Watson can help enterprises struggling to get past the pilot phase with their AI programs.
Your AI program needs to incorporate fairness, transparency, security, and ethics. Here are the basics.
Reaching the right "techquilibrium" will enable enterprises to compete and lead as they work toward digital transformation, said Gartner analysts during a keynote address at Gartner Symposium.
SAP CEO Bill McDermott, who presided over dozens of acquisitions and the launch of what may be the biggest change to SAP's flagship product, has stepped down, making way for new leadership.
Analytics stalwart SAS wants to help organizations get to that last mile of digital transformation by moving them from pilot projects to deployment to modeling and governance.
Last year if you had a tech problem, blockchain was the answer. Now blockchain has reached the "trough of disillusionment," according to Gartner.
U.S. government data centers have consolidated and become more efficient in the last 10 years. Now they are adding AI and automation to the mix.
Making the right technology investments can double your growth rate compared to that of your less progressive peers, according to a new report from Accenture.
Getting machine learning from the pilot into production is a hot issue in 2019. MLOps is one of the ways enterprises are doing it.
So you've succeeded with your automation and AI pilot project. Now how do you get to scale?
You may not hear a lot of enterprise executives talking about it, but open source software is becoming a mainstay in big organizations.
At an Oracle OpenWorld keynote address, Larry Ellison said the autonomous nature of Oracle's cloud could protect customers from data breaches, and announced several product updates.
To make the most of going digital, organizations must transform legacy operations and invest in new digital business, according to consulting firm McKinsey.
As the dust clears from HPE's acquisition of MapR in the climax of the Hadoop story, Cloudera sets out the plan for an era of big data platforms in the cloud.
A new KPMG report provides an inside view into how big companies are investing in and deploying artificial intelligence and machine learning technology.
Data science and machine learning are gaining more of a foothold in organizations of all sizes, but the largest of organizations have the advantage of more resources to invest.
In Burtch Works' annual survey of the preferred tools of advanced analytics, data, machine learning, AI, and other quantitative professionals, Python pulled ahead of the pack.
Machine learning in pilot and production is growing in many industries, and finance is no exception, but there are concerns.
In business for just 6 years, newcomer Flexport is disrupting the freight forwarding and import/export global shipping logistics arena with data and analytics.
Robotic process automation offers enterprises a way to leapfrog to the benefits of digital transformation. Here are 10 vendors that can help in your efforts.
More enterprises are putting their data operations in the cloud, a trend that will continue as AI, machine learning, and other analytics efforts accelerate.
HPE will expand its data and analytics portfolio through its acquisition of embattled Hadoop pioneer MapR.