Profile of Paul McDougallEditor At Large, InformationWeek
News & Commentary Posts: 3695
Paul McDougall is a former editor for InformationWeek.
Articles by Paul McDougall
posted in August 2005
Value of contract involving Tata Consultancy Services and other vendors could exceed $2 billion.
Combined companies could better compete for global IT services deals.
The latest voice to argue that offshore outsourcing boosts economic prosperity in the U.S. comes from Mr. Apprentice himself, Donald Trump. In his blog on the Trump University Web site, Trump cites studies that show that using low-cost, foreign labor ultimately makes U.S. companies more profitable and competitive, creating a cycle whereby they ultimately are able to add more higher-paying, higher-value jobs domestically.
The Flight Data Processing System failed for 20 minutes earlier this week, causing delays and cancellations.
Hiring spin-off company to handle catering services a case of outsourcing gone awry.
The offshoring of IT work to India is now mainstream, and the quality level of completed work is generally good, if not excellent. However, the same can't be said for offshore call centers, where language and cultural barriers often lead to frustrating customer experiences. Yet the practice will continue to grow--and here's one example of why.
The nearly inevitable rise of India as a major manufacturer of commercial software throws a new wrinkle into the debate over offshore outsourcing and what, if anything, should be done to protect the jobs of U.S. IT workers threatened by the phenomenon.