Profile of Paul McDougallEditor At Large, InformationWeek
News & Commentary Posts: 3695
Paul McDougall is a former editor for InformationWeek.
Articles by Paul McDougall
posted in August 2006
The deal lets IBM offer security services as part of a more complete outsourcing package.
The operations of ISS, which is IBM's fifth largest acquisition ever, will be folded into its Global Technology Services outsourcing arm to expand offerings in the fast-growing security services market.
Here's the scenario: You're in charge of technology for a U.S. multinational, and you need to roll up 1,000 computer programmers fast to support a new business initiative. Do you choose homegrown talent, or do you outsource to some far-flung continent? Based on industry data and conversations I've had with senior tech executives, I've compiled a subjective list of the top 10 countries, from first to worst, that are the best options for fulfilling your company's IT labor requirements.
IBM will assume operation of the computers and software that support Delta's customer reservations, business record-keeping, flight management, and maintenance tracking systems.
Among the more frequent suggestions I hear from American tech workers opposed to outsourcing is this: "Why don't they just outsource the CEO?" Well, one major U.S. multinational just did…sort of.
IBM will continue to develop both platforms, an executive promises, and the FileNet name will live on.
CSC also says it may close some facilities, according to a Wednesday regulatory filing by the company.
So much for predictions that outsourcing would turn the United States into a nation of burger flippers. A new survey shows that most tech professionals are too busy working to worry about competition from low-cost labor in India. And here's the most stunning thing about all this.