Profile of Paul McDougallEditor At Large, InformationWeek
News & Commentary Posts: 3695
Paul McDougall is a former editor for InformationWeek.
Articles by Paul McDougall
posted in September 2003
EDS will take over the operation of Best Buy's internal help-desk and problem-management services; to do so, it's adding 50 positions at a services center in Winnipeg, Manitoba.
Hewlett-Packard has promised to indemnify its Linux customers in the event of legal action by SCO, but an IBM VP says an indemnification policy could prevent users from fully exploiting the operating system.
UPS has a plan to make it easier, cheaper, and more efficient to handle deliveries
The vendor says it's part of an overall skills-rebalancing effort.
The companies will work together to sell existing offerings and will develop a range of new products.
Phil Friedman, president of Computer Generated Solutions, says companies are neglecting a moral responsibility to employees and could leave the United States without the skills needed to support its infrastructure.
The company has a big IT effort under way to streamline the daily process of sorting millions of boxes and letters.
It will provide the automaker's Diesel Motors division with hardware ranging from servers to storage devices.
Revenue expectations trend up, but layoffs are coming
The vendor raised its estimates from licensing revenue, and CEO Craig Conway says the improved performance will stem from the merger.
Average gross and net rates per hour are down in the last year, and Rand Blazer says there's only a modest upturn--at best--in sight.
Steve Mucchetti, a veteran of IBM and Scient, will fill the newly created position at one of the few remaining viable ASPs.