Profile of Alan Pelz-Sharpe
News & Commentary Posts: 69
Articles by Alan Pelz-Sharpe
posted in April 2007
Are Software-as-a-Service (SaaS) options viable for enterprise content management? I hear that question with increasing frequency, and it's a difficult one to answer. There are plenty of vendor options out there - from pure plays like Spring CM, to hybrids like Xythos and Treno. But just because there are plenty of options doesn't means it's a particularly good idea.
Alfresco is a scalable and well-architected open source alternative for ECM, but lacking industry-specific, out-of-the-box applications, its best appeal is to developers and ISVs.
Salesforce.com announced yesterday that it will enter the enterprise content management (ECM) sector leveraging Web 2.0-style collaboration software it acquired earlier this year from a start-up called Koral. It's a bold announcement that the Salesforce platform... will "liberate customers from....software like EMC|Documentum."
I have a short fuse with those who say that "basic content services" are all that any enterprise needs for their ECM requirements, but I remain nonetheless supportive of "lite" offerings. ECM is such an overblown and overused term that encompasses everything from huge imaging and case management deployments to simple document collaboration projects.