Profile of Alan Pelz-Sharpe
News & Commentary Posts: 69
Articles by Alan Pelz-Sharpe
posted in May 2007
Tony Byrne has provided some advice to vendors regarding product demos. Those ten points make essential reading for vendors and customers alike, but there is another perspective. Since I have personally sat in on those demos both as a buyers' advisor and as a vendor (system integrator), I need to add three points that customers should keep in mind when asking vendors to demonstrate their products:
Transactional document management (high-volume throughput of relatively static documents) has long been dominated by IBM and FileNet. EMC this week announced that it, too, wants to compete in this lucrative market. Hence as part of its forthcoming Documentum D6 release, they have announced "TCM" (Transactional Content Management). For now, TCM is essentially a user interface module for high-volume scenarios…
"When Search and ECM Collide" was the title of a tutorial I ran in New York this week. It's an important topic to explore as both Search vendors and ECM vendors both seem to believe that either A. they can do without the other, or B., they understand the other fully and see the opposing technology as simply a minor supporting or interfacing toolset.
At the recent AIIM Expo I had the privilege to lead a panel, "When E Means Big," where customers revealed lessons learned in truly huge enterprise content management deployments. A strong consensus emerged on the need for a detailed mid- to long-term strategy for ECM… and that nearly all ECM at this scale is underpinned in some way by BPM (Business Process Management).