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Author
Vala Afshar

Profile of Vala Afshar

News & Commentary Posts: 6
Vala Afshar is the CMO and Chief Customer Officer for Enterasys Networks, responsible for global marketing and customer service and support operations. An award-winning inventor of social technologies and customer services operations, Afshar is considered a pioneer in cloud computing, social collaboration, business intelligence and customer relationship management. Afshar is also the author of The Pursuit of Social Business Excellence.
Articles by Vala Afshar
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