Profile of Vala Afshar
News & Commentary Posts: 6
Vala Afshar is the CMO and Chief Customer Officer for Enterasys Networks, responsible for global marketing and customer service and support operations. An award-winning inventor of social technologies and customer services operations, Afshar is considered a pioneer in cloud computing, social collaboration, business intelligence and customer relationship management. Afshar is also the author of The Pursuit of Social Business Excellence.
Articles by Vala Afshar
posted in September 2013
What will a "social business" look like seven years from now? For starters, the CIO will have a transformed role.