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 Ken Faw
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Profile of Ken Faw

CIO & Vice President of Information Technology, American Laser Skincare

As a turnaround CIO, Ken executed a 363 turnaround strategy in just 57 days. His team has faced down complexity in numerous transformational technology and business challenges, among them CRM, call center, and unified communications; modernizing technologies including SAN and VOIP; systems archaeology; and establishing standards and practices for increasing throughput and value from the IT organization. 

The Business of Going Digital
The Business of Going Digital
Digital business isn't about changing code; it's about changing what legacy sales, distribution, customer service, and product groups do in the new digital age. It's about bringing big data analytics, mobile, social, marketing automation, cloud computing, and the app economy together to launch new products and services. We're seeing new titles in this digital revolution, new responsibilities, new business models, and major shifts in technology spending.
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