AI Challenge: Achieving Artificial Empathy - InformationWeek

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IoT
IoT
Data Management // AI/Machine Learning
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4/25/2018
08:00 AM
Lisa Morgan
Lisa Morgan
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AI Challenge: Achieving Artificial Empathy

As AI is woven deeper into different types of software and business processes, the success of it, particularly from customer experience and personalization standpoints, depends on its ability to recognize emotion and act accordingly. Will machines be able to achieve artificial empathy? Have they already? Following are some of the challenges and opportunities.
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Bill Mark, SRI International
Bill Mark, SRI International

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