Re: Philly311 Helpline Focuses On Social Interactions
Something happened with the "system" and my comment didn't get through. :( It was too long for writing it all again, but ...
According to the article, she called less an average of 2 times a month during 15 months. She reported crime and drug dealer activity in her building and neighborhood.
As a reward, she was handcuffed for her neighbors to see, fingerprinted, got a criminal record, was put into jail, threatened to be sent to the phychiatric unit of a hospital if she called again.
Since then, she never called back. Meanwhile, drug dealers and criminals were doing their business in peace without being bothered by police, or anyone. Scary. So that's what 311 is good for?