BMC Calls In Patrol Lineup - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

01:43 PM

BMC Calls In Patrol Lineup

BMC Software plans to replace its Patrol and Patrol Express network management products with a single new solution, company executives said.

BMC Software plans to replace its Patrol and Patrol Express network management products with a single new solution, BMC executives said.

By December, BMC will discontinue its Patrol product line and begin the era of BMC Performance Manager, a network management solution with elements of Patrol and its lighter-weight, agentless cousin Patrol Express, said Dave Hardy, product manager at BMC, Houston.

BMC Performance Manager will simplify the Patrol solution by performing in both the environments the two previous products served, he said. For example, instead of Patrol customers having to deploy Patrol Express to monitor remote IT environments that are simpler to manage than the main network, Performance Manager will be able to "expand the reach of monitoring without expanding the more complex management of the full Patrol agents and solution," Hardy said.

 Come Together
BMC merger of Patrol and Patrol Express will follow three steps:
>> May: One view
>>  June: One license
>>  December: One architecture

A reduction in the number of server agents required by Performance Manager is key to the software's enhanced simplicity. BMC's approach with the new product is to enlist fewer, but more coordinated, agents in a manner it calls a "lightweight local presence," Hardy said.

Licensing will also be simplified with Performance Manager. In June, BMC will combine the licensing of Patrol and Patrol Express into one, said Hardy. The combined licensing should have a minimal effect on pricing for customers running both Patrol and Patrol Express, he said.

"The maintenance bill might go up a bit or down a bit, depending on how much of either Patrol or [Patrol] Express you're using," said Hardy, who explained that price increases would be seen mainly on the Patrol Express side of the equation.

Randy Sebastian, operations manager at dbaDirect, a BMC partner in Florence, Ky., said the combined licensing scheme will save him administrative overhead. "This will greatly simplify our life. We have a full-time guy to administer those licenses right now," Sebastian said.

Performance Manager also will have simpler packaging than the Patrol line. Instead of separate Patrol packages for Unix, Windows, Linux and other operating systems, resellers will have just one Performance Manager for servers, Hardy said. The same goes for databases, with a Performance Manager suite that includes disks for Oracle, SAP and others.

This change in packaging will also simplify licensing, Hardy added. "The reseller can now have a conversation about what types of servers the customer has, and it's no longer a licensing issue," he said.

From a technology standpoint, the simplicity of Performance Manager will make it easier to sell, Sebastian said. "Some customers we have haven't wanted Patrol because of the agent load. So [Performance Manager] will open up new customers and increase our market share," he said.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
The State of Cloud Computing - Fall 2020
The State of Cloud Computing - Fall 2020
Download this report to compare how cloud usage and spending patterns have changed in 2020, and how respondents think they'll evolve over the next two years.
Why 2021 May Turn Out to be a Great Year for Tech Startups
John Edwards, Technology Journalist & Author,  2/24/2021
How GIS Data Can Help Fix Vaccine Distribution
Jessica Davis, Senior Editor, Enterprise Apps,  2/17/2021
11 Ways DevOps Is Evolving
Lisa Morgan, Freelance Writer,  2/18/2021
Register for InformationWeek Newsletters
Current Issue
2021 Top Enterprise IT Trends
We've identified the key trends that are poised to impact the IT landscape in 2021. Find out why they're important and how they will affect you.
White Papers
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll