BroadSoft Enhances Its Unified Communications Service
More is better seems to the axiom in the Unified Communications (UC) market, In response, BroadSoft enhanced its services with instant messaging, video, and Web collaboration features.
More is better seems to the axiom in the Unified Communications (UC) market, In response, BroadSoft enhanced its services with instant messaging, video, and Web collaboration features.The newest release falls under the BroadCloud moniker and includes a handful of new functions. BroadCloud Instant Messaging & Presence illustrates a subscriber's status via various desktop and mobile devices. BroadCloud Video includes a high-definition videoconferencing services that support a range of room, desktop and soft client video enabled systems. BroadCloud Web Collaboration features a suite of web-based collaboration options, such as screen sharing, a document library, chat, audio and video support, and whiteboarding. The new service includes BroadCloud PacketSmart, a network assessment and monitoring service.
In October, BroadCloud paid approximately $2 million for Casabii. The start up had focused on delivering personalization functions for cloud based services.
BroadSoft has been an early supplier of UC solutions, and to date, the company has had some success in that space. Competition is heating up as large vendors are moving into the UC market, so BroadSoft will need to continue to innovate in order to maintain its market share.
How Enterprises Are Attacking the IT Security EnterpriseTo learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Infographic: The State of DevOps in 2017Is DevOps helping organizations reduce costs and time-to-market for software releases? What's getting in the way of DevOps adoption? Find out in this InformationWeek and Interop ITX infographic on the state of DevOps in 2017.
Digital Transformation Myths & TruthsTransformation is on every IT organization's to-do list, but effectively transforming IT means a major shift in technology as well as business models and culture. In this IT Trend Report, we examine some of the misconceptions of digital transformation and look at steps you can take to succeed technically and culturally.