IDC Names Top SMB Vendors - InformationWeek

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11/13/2009
06:33 PM
Fredric Paul
Fredric Paul
Commentary
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IDC Names Top SMB Vendors

Research firm IDC calls out 16 companies that demonstrate innovation in meeting the needs of small and midsize companies in six broad areas. The list includes the usual suspects -- big vendors with broad product lines like HP and IBM -- but also a number of smaller contenders as well.

Research firm IDC calls out 16 companies that demonstrate innovation in meeting the needs of small and midsize companies in six broad areas. The list includes the usual suspects -- big vendors with broad product lines like HP and IBM -- but also a number of smaller contenders as well.Here's the list:

Market Segmentation/Customer Targeting:

  • Cisco
  • Network Solutions

Innovative Alliances:

  • EMC companies Decho and Iomega, for flexible bundles of SMB storage capabilities
  • Intuit and IBM for offering access to Intuit QuickBooks Enterprise Solutions through IBM Smart Business platform technology.

Software-as-a-Service/Cloud Computing for SMBs:

  • NetSuite Business Software Suite
  • Doyenz ShadowCloud
  • Telstra Business T-Suite
  • LogMeIn Rescue and Ignition for iPhone

Streamlining/Enhancing Customer Engagement:

  • Oracle Accelerate
  • SAP Business All-in-One Fast Start
  • Rogers Communications BusinessFirst Partner Programs
New Applications Approaches:
  • HP MarketSplash
  • IBM Express Advantage program

Technology Deployment:

  • AT&T InSite portal and AT&T SMART tool
  • Dell Vostro PCs and ProSupport Services
  • Verizon FiOS Internet for Business

Raymond Boggs, IDC's vice president of Small/Medium Business Research, pulled out four key themes in the awards: 1. Cloud and SaaS, 2. Alliances, 3. Specific SMB groups, and 3. Support.

According to IDC, selections were bases on three factors: 1. SMB targeted products and programs, 2. Importance to the vendor, and 3. Competitive implications for the SMB market.

Not a bad list, all in all. But IDC says nominations came from IDC technology and SMB analysts worldwide. I'd be interested to see what vendors would get awards from actual SMBs...

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