Mitel Unveils New Version Of Its Unified Communications System - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Business/E-Business
Commentary
3/30/2011
08:24 AM
50%
50%

Mitel Unveils New Version Of Its Unified Communications System

Advances are coming fast and furious in the Unified Communications (UC) marketplace. Trying to keep pace with competitors, Mitel announced the Mitel 5000 Communications Platform (5000 CP) version 5.0.

Advances are coming fast and furious in the Unified Communications (UC) marketplace. Trying to keep pace with competitors, Mitel announced the Mitel 5000 Communications Platform (5000 CP) version 5.0.The new release features improved conferencing capabilities, enhanced integration, better mobility functions, and streamlined management features. The UC solution's Meet-Me Conferencing function now supports eight-party conferences with the capacity to host 20 conferences simultaneously. In addition, 5000 CP v5.0's voicemail function now offers bidirectional synchronization of voice and email messages

Increased mobility has been a common desire for small and medium companies. The solution's single number calling capability has been enhanced to support up to 10 devices and includes a Message Waiting indicator. With embedded hotdesking, users can log into any phone and have access to their personal communications settings as if they were at their desk.

The company tried to ease the device's management functions. Via a web portal, users can view and configure settings, such as Do Not Disturb, manual call forwarding, dynamic extension express, their presence status, call history, and account information. Embedded reporting capabilities have been added to the System Administration and Diagnostics client.

Historically, Mitel has focused on serving small and medium businesses. Like other voice communications vendors, the company has been undergoing a transformation in the past few years as the industry focus has shifted from hardware based solutions to software systems. The 5000 CP system came from its purchase in 2007 of Inter-Tel. Mitel, which generated $648 million in fiscal 2010, is doing well but will need to increase its market share to remain viable as the market matures.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
The State of Cloud Computing - Fall 2020
The State of Cloud Computing - Fall 2020
Download this report to compare how cloud usage and spending patterns have changed in 2020, and how respondents think they'll evolve over the next two years.
Commentary
2021 Outlook: Tackling Cloud Transformation Choices
Joao-Pierre S. Ruth, Senior Writer,  1/4/2021
News
Enterprise IT Leaders Face Two Paths to AI
Jessica Davis, Senior Editor, Enterprise Apps,  12/23/2020
Slideshows
10 IT Trends to Watch for in 2021
Cynthia Harvey, Freelance Journalist, InformationWeek,  12/22/2020
Register for InformationWeek Newsletters
Video
Current Issue
2021 Top Enterprise IT Trends
We've identified the key trends that are poised to impact the IT landscape in 2021. Find out why they're important and how they will affect you.
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll