It's not often that IT teams charged with new projects and initiatives say, "Let's look at how the feds are doing things." The U.S. government's IT systems are seen as slow, archaic and overly complex -- think the Veterans Affairs Department's huge claims backlog and the sorry state of the National Instant Criminal Background Check System, which handles only 6% of requests electronically. But thanks to the "Cloud First" and open data sharing initiatives that former federal CIO Vivek Kundra mandated, the government is an innovator when it comes to cloud computing and data security.
The benefits of that work aren't limited to government agencies. Businesses can take advantage of it, too, particularly with regard to security issues. Our 2013 InformationWeek State of Cloud Computing Survey of nearly 450 business technology professionals at companies with 50 or more employees shows there's a real need to address security concerns.
On one hand, the percentage of respondents predicting their companies will use few or no IT cloud services has dropped seven points since our 2012 survey, to 31%. But just 18% populate the middle ground -- with a quarter to half of their services in the cloud -- even though that's what most CIOs we work say is the sweet spot for cloud uptake. Security is the top concern, specifically concerns about defects in cloud technology and the potential leakage of proprietary or customer data. Much lesser concerns are performance, vendor viability and vendor lock-in.
Enter Uncle Sam
The Federal Risk and Authorization Management Program, or FedRAMP, provides a framework for certifying the security of federal government cloud environments. To participate, a cloud service provider must hire an independent, government-certified auditor to verify that the provider complies with the standards framework. Once certified, fed agencies can buy services from the provider without having to go through a security review process.
FedRAMP is being driven by the General Services Administration in collaboration with the Department of Defense, Office of Management and Budget, Federal CIO Council and other agencies. A rigorous governance structure was necessary to support government-wide adoption, and that's one of the reasons businesses are looking to the feds as a strong cloud computing reference model.
FedRAMP's focus on trust verification is a big reason it will reverberate beyond the government. Within five years, FedRAMP-mandated controls will be the rule, not the exception, in both the private and public sectors.
FedRAMP's real beauty is that it looks at use cases, not just providers. For example, if high-value data is involved in a project, then no cloud provider can be used, no matter how well vetted it is.
Translated to the private sector, this approach takes the heat off IT. You won't have to be the no police or make a series of one-off decisions. Instead, you can focus on a more important issue: the movement of data and processes to the cloud.
download the April 29, 2013, issue of InformationWeek.