Enterprise CIOs and senior level execs are now using the menu model for human resource services, marketing business intelligence, project management, and all the functions that define the modern corporation. The hallmarks of these services are a Web-based presence, social network-like interfaces, and rapid deployment to increasingly mobile workforces.
SuccessFactors has had a quick rise since its founding in 2001 as a "business execution software" company. The idea, as I saw it, was to build, measure, and improve employee capabilities aligned with a company's strategic goals. The idea had been around for a while, but creating the software platform to accomplish the idea was missing.
SuccessFactors is a good fit for SAP as it gives the company a much-needed stronger cloud presence and a broader range of corporate customers. SAP will need to show it can both allow SuccessFactors independence while bringing in the resources of SAP.
With SuccessFactors purchased, other companies in this employee-performance area include Workday, a company based on the concept of cloud-based enterprise business management services, which has risen to be a strong challenger to traditional in-house business service applications. Taleo is probably the closest in offering SuccessFactors-type services and should expect some large suitors to come knocking as the SuccessFactors/SAP story unfolds.
VP and Editorial Analyst, InformationWeek
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