Re: Microsoft should account for the service outage
Microsoft's Exchange Online hosted email service suffered a disruption Tuesday morning, leaving many users without email for much of the morning. Some Exchange customers are experiencing email delays and Microsoft declined to answer questions about the problem's origin. From a user's point, you honestly don't want to truly know what the issue is, you just want it fixed. From the provider standpoint, you just want to know if there's ways to avoid the issue and should it happen again, what's the quickest path to resolution. MSFT staff should do their best to have an up to date applications so people can possibly resolve issues themselves.