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Cost Of Efficiency

When I read a story like "Robots Keep Milk Moooving," I wonder how much all this efficiency is costing us (Sept. 25). Cows and other sentient creatures were long ago reduced to the level of machines by these kinds of factory farming practices. We need to remember that animals aren't fleet vehicles, and thus automation isn't always a "good thing."

Ed Haymond
Company name withheld on request
Durham, N.C.

Damage Is Done

It's conceivable and quite probable that shortages of highly skilled American IT workers are occurring ("Outsourcing No Threat To Tech Jobs, Survey Says," Sept. 19).

It makes sense to believe that Americans let go from IT over the years because of offshore outsourcing and widening use of H-1B and L-1 workers have left the job market. We know U.S. students are increasingly avoiding engineering programs and IT.

Those without IT employment and continued skill development are no longer desirable to employers. And, with offshore outsourcing and nonimmigrant visa workers being used to fill many entry and midlevel jobs in IT, fewer Americans are being hired and acquiring the skills employers seek.

No government agency or "free market" think tank is tracking where these displaced American IT workers end up. I wonder why the government is so shy about analyzing the effects of programs it has steadfastly championed.

John Pardon
Self-Employed Software Engineer
Dayton, Ohio

UPS Has The Edge

FedEx ShipManager is a good piece of shipping software--I don't think I'm ready to give it an award, though, and certainly not "cutting edge" by any measure ("FedEx Integration Wins Customers For Keeps," Sept. 11). UPS WorldShip flat out surpasses FedEx ShipManager in performance, features, and ease of use. Even the topic of the feature article, integration, is so much more reliable and intuitive with UPS WorldShip.

FedEx ShipManager may have been the leader in the distant past, but in the past year or so, it really hasn't broken any new ground.

Ed Chavez
Technology Director
Company name withheld on request
San Francisco


>> In "Quad-Core Race Is On, But Customers Are Still At Start," each core of Intel's quad-core QX6700 will run at 2.66 GHz (Oct. 2).

>> In "The Manager Boom," Tiffany CIO Robert Davidson should have been quoted as saying, "I had one of our senior VPs tell me, a person in my area knows more about that business than most of their people." And Timothy Millard's grandfather bought him a Commodore Vic 20 (Oct. 2).

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