Dell Halts Some Free Shipping - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
News
News
9/30/2005
02:10 PM
50%
50%

Dell Halts Some Free Shipping

In a cost-cutting move, Dell will stop free home delivery of its entry level systems within two weeks, reports say.

In a cost-cutting move, Dell will stop free home delivery of its entry level systems within two weeks, the Round Rock, Texas-based computer maker told the Reuters wire service Thursday.

Instead, Dell will use the U.S. Postal Service's (USPS) new "Hold for Pickup" service, which debuted Thursday. Dell customers can either pay for shipping -- $99 for 3 to 5-day shipping for a desktop, according to Dell's current pricing -- or pick up the computer at their local post office after receiving a notice.

The change takes effect Oct. 10, a Dell spokesperson told Reuters. "We are always looking for ways to pass savings on to our customers," she was quoted by Reuters as saying.

Like many consumer and small business computer and peripheral makers, Dell offers free shipping on some of its desktop and laptop models. The post office pickup option will be available for all consumer Dells, said the spokesperson.

The new shipping option is designed, said Nick Barranca, the USPS vice president of product developmen, to provide "cost savings to the shipper, customer convenience, and security for both the business client and the consumer."

Under the Hold for Pickup plan, goods are shipped to a local post office where they're held for up to 10 days. The shipper notifies the buyer of the office holding the package; if it's not picked up within 3 days, the USPS sends an additional notice. After that, the product is returned to the shipper.

If the test with Dell works out, the USPS plans to offer the option to other interested shippers, which reportedly include fruit shippers worried about their products freezing in northern climes at the holiday season.

Dell currently uses United Parcel Service (UPS) for the bulk of its shipping. Dell, in fact, is among the 20 biggest customers of UPS. Dell computer shipments to business customers, and at least for now, some residential customers, will continue to be handled by UPS.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
State of the Cloud
State of the Cloud
Cloud has drastically changed how IT organizations consume and deploy services in the digital age. This research report will delve into public, private and hybrid cloud adoption trends, with a special focus on infrastructure as a service and its role in the enterprise. Find out the challenges organizations are experiencing, and the technologies and strategies they are using to manage and mitigate those challenges today.
Commentary
Enterprise Guide to Edge Computing
Cathleen Gagne, Managing Editor, InformationWeek,  10/15/2019
News
Rethinking IT: Tech Investments that Drive Business Growth
Jessica Davis, Senior Editor, Enterprise Apps,  10/3/2019
Slideshows
IT Careers: 12 Job Skills in Demand for 2020
Cynthia Harvey, Freelance Journalist, InformationWeek,  10/1/2019
Register for InformationWeek Newsletters
Video
Current Issue
Getting Started With Emerging Technologies
Looking to help your enterprise IT team ease the stress of putting new/emerging technologies such as AI, machine learning and IoT to work for their organizations? There are a few ways to get off on the right foot. In this report we share some expert advice on how to approach some of these seemingly daunting tech challenges.
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll