Sony Recalls Half Million Vaio Laptops - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Infrastructure // PC & Servers

Sony Recalls Half Million Vaio Laptops

At least 30 laptops have been reported to overheat causing casings and keyboards to warp and reaching temperatures hot enough to burn users.

Sony has recalled more than a half-million Vaio laptops that could get hot enough to warp the computers and burn users.

The recall affects F- and C-Series Vaios sold between January and April of this year through a variety of business suppliers and retailers, including Best Buy, Costco, Frys, Amazon and Sony Style stores and Web site. The systems were sold for between $800 and $1,500.

In the United States, the recall involved 233,000 laptops, according to the U.S. Consumer Product Safety Commission, which has published a list of the models affected by the recall. The defective Vaios also were sold in Europe, Asia and Japan.

Sony has received at least 30 reports of laptops overheating, causing the keyboards and casings to warp. No injuries have been reported, however, the notebooks could get hot enough to burn the user, the CPSC said. The computers were manufactured in China and the United States.

Sony has released an update to the computers' BIOS firmware that will prevent the systems from overheating. The fix can be downloaded through Sony's support site or through the Vaio Update software that comes with the systems. Customers can also take the computers to a Sony store to have the update installed.

Due to the cramped environment of laptops, flaws in design or components often results in overheating. Among the most common source of heating problems is the lithium-ion battery used in laptops.

In 2006, Sony embarked on a massive recall of laptop batteries used by Sony and sold to other computer makers, including Apple, Dell, Lenovo, HP and Toshiba. Overall, more than 10 million Sony batteries were recalled worldwide at a cost of more than $429 million.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
Commentary
Enterprise Guide to Edge Computing
Cathleen Gagne, Managing Editor, InformationWeek,  10/15/2019
News
Rethinking IT: Tech Investments that Drive Business Growth
Jessica Davis, Senior Editor, Enterprise Apps,  10/3/2019
Slideshows
IT Careers: 12 Job Skills in Demand for 2020
Cynthia Harvey, Freelance Journalist, InformationWeek,  10/1/2019
White Papers
Register for InformationWeek Newsletters
Video
Current Issue
Getting Started With Emerging Technologies
Looking to help your enterprise IT team ease the stress of putting new/emerging technologies such as AI, machine learning and IoT to work for their organizations? There are a few ways to get off on the right foot. In this report we share some expert advice on how to approach some of these seemingly daunting tech challenges.
Slideshows
Flash Poll