Few companies earned a good return on the IT investments they made in the 1990s, argued Ray Lane, general partner at venture-capital firm Kleiner Perkins Caufield & Byers. Only a handful of companies such as FedEx, McKesson, Merrill Lynch, and Sabre Holdings are exemplars of profitable tech investments. And those examples pre-date the '90s tech boom. "Those are precious few for the work that's gone in," said Lane, who previously was president and chief operating officer at Oracle, where he spent eight years. "Who's our IT bell cow today?" he asked.
Innovation, of course, isn't a one-size-fits-all package. While it comes from the many "next big things" that our industry has consumed, it also comes in increments that help improve productivity, increase efficiency, drive new revenue, and make customers happier. But one thing is certain: Innovation can't stop just because business is slow or the economy is weak.
"The metabolism of business is speeding up--you need to keep innovating," said Don Tapscott, author of The Naked Corporation, who spoke about "business webs" that engender IT-enabled relationships, IT-embedded products, increased intelligence, and strategic controls, among other attributes.
How Enterprises Are Attacking the IT Security EnterpriseTo learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Infographic: The State of DevOps in 2017Is DevOps helping organizations reduce costs and time-to-market for software releases? What's getting in the way of DevOps adoption? Find out in this InformationWeek and Interop ITX infographic on the state of DevOps in 2017.
Digital Transformation Myths & TruthsTransformation is on every IT organization's to-do list, but effectively transforming IT means a major shift in technology as well as business models and culture. In this IT Trend Report, we examine some of the misconceptions of digital transformation and look at steps you can take to succeed technically and culturally.