Editor's Note: Transformations That Really Matter - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
Business & Finance
Commentary
1/9/2004
06:12 PM
Stephanie Stahl
Stephanie Stahl
Commentary
50%
50%

Editor's Note: Transformations That Really Matter

Never have I appreciated a comment that FedEx CIO Rob Carter made at a recent InformationWeek conference more than this Christmas. When asked to describe the company's business, he responded, "We're in the business of engineering time."

It was a day and a half before Christmas and I still hadn't found the one gift that my oldest daughter wanted most. I'll spare you the details, but it was a rather obscure doll she had once seen that came from someplace, somewhere. Knowing those little details, of course, might have made it easier to find it. But no luck. Then, much to my surprise, her grandmother stumbled upon the toy while shopping in a small store in the small town where she lives. Fabulous, I thought. But with so little time, how was she going to get that doll to my house hundreds of miles away? Thank you, FedEx!

Of course, this is the kind of thing FedEx does every day. But it's the many other things it does that reveal just how significantly FedEx has transformed the package-delivery industry, providing crucial links in supply chains, logistics services, customs-clearance services, and, its latest foray, outsourced document management and other services through a $2.4 billion acquisition of Kinko's. You can learn more about how the company plans to continue to innovate through business technology on p. 34. And stay tuned--we'll bring you many more stories of these kinds of industry transformers in future issues.

Speaking of transformation, we continue to find fascinating examples of how RFID technology is affecting supply chains. Lest you think this technology is just for packages, crates, or products on store shelves, how about on cows' ears? For anyone who still thinks RFID is overhyped, we've got the beef for you on p. 18.

Stephanie Stahl
Editor
[email protected]


To discuss this column with other readers, please visit Stephanie Stahl's forum on the Listening Post.

To find out more about Stephanie Stahl, please visit her page on the Listening Post.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
State of the Cloud
State of the Cloud
Cloud has drastically changed how IT organizations consume and deploy services in the digital age. This research report will delve into public, private and hybrid cloud adoption trends, with a special focus on infrastructure as a service and its role in the enterprise. Find out the challenges organizations are experiencing, and the technologies and strategies they are using to manage and mitigate those challenges today.
Slideshows
Reflections on Tech in 2019
James M. Connolly, Editorial Director, InformationWeek and Network Computing,  12/9/2019
Slideshows
What Digital Transformation Is (And Isn't)
Cynthia Harvey, Freelance Journalist, InformationWeek,  12/4/2019
Commentary
Watch Out for New Barriers to Faster Software Development
Lisa Morgan, Freelance Writer,  12/3/2019
Register for InformationWeek Newsletters
Video
Current Issue
The Cloud Gets Ready for the 20's
This IT Trend Report explores how cloud computing is being shaped for the next phase in its maturation. It will help enterprise IT decision makers and business leaders understand some of the key trends reflected emerging cloud concepts and technologies, and in enterprise cloud usage patterns. Get it today!
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll