the live environment. It is also important to involve any users who requested the enhancement to provide additional details when needed and test the changes as well.

Here's who should be involved:

3. Know the details
Another essential aspect of the change process is to understand the details of the change and inform the affected parties when that change will be implemented. Documenting and maintaining a well-organized change management form will help track key elements.

Here are some details to include in a change management document:

4. Know what happened
Most importantly, establishing a process to track changes will provide a detailed log of who made what change when and why.

It is beneficial to document the following information in a change process tracking system:

These are just a few of the many factors to consider when implementing a change management process. Every organization is unique, and what works for one may not work for another. Even the most efficient organizations can benefit from ongoing reassessments of how their processes are functioning for their staff and, most importantly, their end-users.

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