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Microsoft Earnings: 3 Things To Watch

Wall Street has given Microsoft CEO Satya Nadella two thumbs up, so far. But with Windows growth uncertain and Microsoft's cloud businesses still in infancy, Nadella will face questions.

use Microsoft Azure, which stores more than 30 trillion objects, supports more than 300,000 active websites, processes more than 3 million requests per second, and, via Azure Active Directory, handles 13 billion weekly authentication requests for more than 300 million users. Office 365 Home Premium subscriptions totaled more than 4.4 million as of last spring. With Microsoft pushing a cross-platform strategy and aggressively bundling OneDrive storage with 365 packages, continued growth is likely.

Nevertheless, Microsoft's cloud businesses might not be growing fast enough to offset flagging Windows momentum. Windows revenue is likely to be decent this quarter, given that the PC market has modestly ticked up after several quarters of decline. But much of the recent demand stemmed from Windows XP's retirement, making it unclear how much long-term growth Microsoft can mine from the PCs and laptops -- the only computing devices on which Windows remains the standard. Nadella has made clear that Microsoft's future as a "platforms and productivity" company relies on personalized, machine learning-driven experiences that translate via the cloud across devices, and help users manage both their professional and personal lives. But before the cloud can become Microsoft's future, it needs even more users.

The company is already iterating at a rapid pace with products such as Office 365, and has promised to bring new enhancements to its cloud-based Enterprise Mobility Suite and Dynamics CRM Online. Its hybrid approach, meanwhile, helps businesses transition to the cloud at their own pace. But some longtime Microsoft customers aren't persuaded that they should give up their familiar, and secure, on-premises environments -- a concern Microsoft's recent service outages surely did little to quell.

3. Has Microsoft found the right Windows licensing and device strategies?
Nadella has taken pains to distance himself from Ballmer's "devices and services" mantra, and now that he's initiated layoffs, it's clear first-party devices play a smaller role in Nadella's game plan than they did in his predecessor's. Even so, Nadella made clear that the company still intends to produce hardware. In some cases, such as the Surface line, the devices will be meant to inspire Microsoft's partners and showcase its cloud-based services. In other cases, such as integrating what's left of Nokia, Microsoft has heavier lifting to do, as it must grow Windows' modest mobile user base while simultaneously keeping hardware partners motivated. Xbox, meanwhile, has been slimmed down from an entertainment platform that included original content, to a product more narrowly aimed at gamers.

As mentioned, Microsoft still maintains a stranglehold over the traditional PC market. But even if it maintains its share, laptops and desktops offer limited upside compared to smartphones, tablets, wearables, and the larger Internet of Things ecosystem. Moreover, with Chromebooks becoming more popular, Microsoft will have to sacrifice margins to preserve its chunk of even the PC pie -- a fact COO Kevin Turner recently broached while hyping sub-$200 Windows laptops that will soon hit the market.

Turner also said 81% of CIOs plan to deploy Windows tablets this year, which gives Microsoft some hope as it attempts to better its 14% share of the overall computing market. Will Microsoft attract the user base it needs to keep Windows vital to both businesses and consumers? Or will it be forced, as it was with Office for iPad, to develop for more popular competing platforms before taking care of its own OSes? And even if Microsoft attracts users, will it funnel enough of them to its cloud services to compensate for diminishing device and Windows margins?

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