Fidelity Investments is developing a tiered IP phone system that will give different service levels to different employees, depending on their need for reliability. The company has installed 600 IP telephones and 50 IP softphones, in which employees connect a handset to their computers and run their phone through a multifunctional software interface that integrates with Microsoft Outlook and lets them launch instant-messaging sessions, E-mails, and phone calls. Fidelity plans to scale the IP system to 10,000 employees.
How Enterprises Are Attacking the IT Security EnterpriseTo learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Infographic: The State of DevOps in 2017Is DevOps helping organizations reduce costs and time-to-market for software releases? What's getting in the way of DevOps adoption? Find out in this InformationWeek and Interop ITX infographic on the state of DevOps in 2017.
Digital Transformation Myths & TruthsTransformation is on every IT organization's to-do list, but effectively transforming IT means a major shift in technology as well as business models and culture. In this IT Trend Report, we examine some of the misconceptions of digital transformation and look at steps you can take to succeed technically and culturally.