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Irwin Lazar, Vice President & Service Director, Nemertes Research

March 12, 2009

1 Min Read

As a long-time user of Grandcentral's Voice 2.0 service I've been concerned about the lack of news/updates since Grandcentral was acquired by Google in 2007. Given the expiration of the Grandcentral domain a few weeks ago, there was real concern that Grandcentral was not going to survive. Fortunately Google has allayed those fears with the announcement this morning of Google Voice. Google Voice shows the clear potential to use Web 2.0 technologies to add additional functionality to traditional phone services by adding in an application layer between a user and their underlying voice services. Finally, after nearly 100 years, we're seeing real innovation in the way we make and receive calls.

About the Author(s)

Irwin Lazar

Irwin Lazar

Vice President & Service Director, Nemertes Research

Irwin Lazar is the Vice President and Service Director at Nemertes Research, where he manages research operations, develops and manages research projects, conducts and analyzes primary research, and advises numerous enterprise and vendor clients. Irwin is responsible for benchmarking the adoption and use of emerging technologies in areas including VOIP, UC, video conferencing, social computing, collaboration, contact center and customer engagement.

A Certified Information Systems Security Professional (CISSP) and sought-after speaker and author, Irwin is a blogger for No Jitter and frequent author for SearchUnifiedCommunications.com. He is a frequent resource for the business and trade press and is regular speaker at events such as Enterprise Connect and Interop. Irwin's earlier background was in IP network architecture, design and engineering.

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