AIIM also found that network-attached copier/printers and low-end scanners are becoming an important part of companies' scanning-and-capture strategies. In addition, use of the technologies is increasingly becoming decentralized, with scanning moving closer to the point of document creation.
Fully 53 percent of mid-sized organizations and 60 percent of large organizations use scanning and capture technologies for corporate correspondence, litigation, contracts and other processes. In addition, 52 percent of mid-sized organizations and 62 percent of large organizations use the technologies for invoice processing, order processing, cash receipts and expense accounts and other financial processes.
Nevertheless, AIIM found obstacles to adoption, including hard-dollar issues, such as how to justify the investment, and soft-dollar issues, such as how to deal with the change management issues associated with implementation.