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Genius Launches Customer-Tracking Tool For Sales Reps

Startup Genius launches an online service that enables sales reps to track potential customers on corporate Web sites to determine whether they are likely to become buyers.
Startup Genius Inc. on Monday launched an online service that enables sales reps to track potential customers on corporate Web sites to determine whether they are likely to become buyers.

In using SalesGenius, the San Mateo, Calif., company's inaugural service, sales reps first create an email pitch that includes a link to their company's business-to-business Web site. Before sending the email, Genius turns the link into a URL that can be tracked.

When a potential customer clicks on the link, SalesGenious, which is a hosted service, records the number of pages visited, time spent on each page and whether information, such as white papers, were downloaded from the site. The information is stored in a customer profile and is delivered to subscribers through a desktop client that resembles an instant messaging application.

The SalesGenius client can be configured to trigger an alert when a potential customer performs particular actions, such as downloading product details. Such an event could lead to a sales rep deciding to call the person.

“SalesGenius delivers upon our vision to transform B2B Web sites into powerful one-to-one sales and marketing analytics tools,” David Thompson, chief executive and co-founder of Genius, said in a statement.

SalesGenius pricing starts at $49 per person, per month. Enterprise pricing is also available.

Genius was founded in 2004. Investors include venture capital firms Emergence Capital Partners and Walden International.

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