CIO Profiles: Curt Kwak Of Providence Health & Services - InformationWeek
IoT
IoT
Government // Leadership
News
7/22/2010
01:30 PM
50%
50%

CIO Profiles: Curt Kwak Of Providence Health & Services

Build a solid strategy that aligns with your vision and don't waver from it, Kwak advises.

Career Track



CURT KWAK CIO, Providence Health & Services, Western Region

CURT KWAK
CIO, Providence Health & Services, Western Region
How long at current company: Three years at Providence, a healthcare provider.

Career accomplishment I'm most proud of: I'm extremely proud of the fact that I was able to juggle an executive MBA at the same time I was working full capacity at my organization, all while our second child was born. It's not for everybody, but I'm very proud of this. The other piece that I'm proud of is that I received a promotion to CIO after just 1-1/2 years of service here at Providence.

Most important career influencers: I have two. First, my former boss at a previous job because he challenged me as someone who I wasn't at the time, meaning he extracted the very best out of me. The other is Charles Hill, professor at the University of Washington, whose unique teaching style and brilliance helped shape a part of who I am today.

Decision I wish I could do over: I would have pursued my executive MBA earlier in my career.

Vision


Advice for future CIOs: Build a bold, positive self-affirmation and stick with it until you achieve it!

Best way to cope with the economic downturn: Build a solid strategy that aligns with your vision and don't waver from it.

The next big thing for my industry will be ... healthcare reform.

The federal government's top tech priority should be ... the elimination of disparate and closed-loop systems. Also, to promote competition and innovation through open system requirements.

On The Job


Size of IT team: 160 full-time employees

Top initiatives:

  • Computerized physician order-entry implementation;
  • Health information exchange program;
  • Optimization of existing systems.

How I measure IT effectiveness: We utilize a regional IS balanced scorecard measuring financial indicators (operating and capital budget utilization and variance), employee development indicators (development plan, succession, and progression planning metrics), customer satisfaction progress indicators (annual customer satisfaction, monthly customer satisfaction, and stakeholder/customer rounding metrics), and operational progress indicators (service desk call volume, IT infrastructure, and capacity measures).

Personal


Colleges/degrees: University of Washington, bachelor of science in mechanical engineering and executive master's degree in business administration

Leisure activities: Golf

Tech vendor CEO I admire most: Apple's Steve Jobs

Biggest business-related pet peeve: Awe-inspiring visions with absolutely zero operating plan

Personal computer: Dell

Smartphone: iPhone

Last vacation: Oahu, Hawaii

InformationWeek Healthcare - August 2010 InformationWeek Healthcare Logo
Download the entire August 2010 issue of InformationWeek Healthcare, distributed in an all-digital format (registration required).

Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
How Enterprises Are Attacking the IT Security Enterprise
How Enterprises Are Attacking the IT Security Enterprise
To learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Register for InformationWeek Newsletters
White Papers
Current Issue
Digital Transformation Myths & Truths
Transformation is on every IT organization's to-do list, but effectively transforming IT means a major shift in technology as well as business models and culture. In this IT Trend Report, we examine some of the misconceptions of digital transformation and look at steps you can take to succeed technically and culturally.
Video
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll