As part of the announcement, Plumtree is organizing its services group to support the development of service-oriented applications at customer sites, and forming a new dashboard solutions team. To support the offering, the dashboard solutions team has developed a new set of dashboard indicator portlets, which are designed to provide executive-level integration of data from many systems.
According to an October 2003 Line56 survey, 49 percent of all organizations that deploy a portal have built or plan to build an executive dashboard. Among Plumtree customers, the percentage is higher, at 60 percent. Plumtree customers that have already deployed successful Plumtree-powered dashboards include ADC Telecommunications, Cinergy, Hamilton Sundstrand, Mazda, Pioneer Natural Resources, Pratt & Whitney, and NetJets.
"We believe that the Plumtree Enterprise Web Suite is the most open, powerful framework for building service-oriented applications, but the technology alone is not enough," said Glenn Kelman, Plumtree's vice president of product management and marketing. "To drive our applications strategy, we are forming solutions teams that can provide business and technology support for customers' efforts to build applications such as executive dashboards. This effort, combined with new developer support program for application partners, will allow us to support far more applications that we could develop by ourselves."
As part of the services offering, the dashboard solutions team engages with both business and technical teams to identify business drivers, processes and systems involved in the dashboard initiative. Customers can take advantage of Plumtree's existing relationship with Cognos for dashboard integration. Plumtree also has experience integrating other business intelligence technologies from software companies such as Business Objects, Hyperion, Oracle, and SAP. The services offering is available for the Plumtree Corporate Portal 4.5, 4.5WS and the 5.0.