According to Forrester Research analyst John Rymer, "The discipline of operational management takes in problem resolution, performance management, and availability management. Problem resolution is really the foundation, as breakdowns in the infrastructure can both slow application performance and cause applications to crash.1"
To ensure that problems are found and solved before end users are affected, the suite monitors critical service level indicators such as memory usage, user transactions and response times, and then correlates transactions with back-end server issues through on-demand diagnostics. The Performance Management Suite also includes role-based dashboards that can be customized for business or technical audiences. This gives users "personalized" visibility into the application environment whether it's a standard Java application, an enterprise portal solution or a next-generation SOA-based implementation.
Unique features in Quest's Performance Management Suite for Java and Portals provide 24x7 performance and memory monitoring integrated with real-time user monitoring, and on-demand diagnostics with method- or even line-level code resolution. Quest says their new offering is easy to administer with a low-overhead, dynamic collection architecture, which is integrated with the most widely-used application server platforms. Features that are unique include:
- Continuous memory leak detection - eliminates "out-of-memory" errors and server crashes by monitoring for memory leaks and isolating the causes around the clock;
- Line-of-code isolation - allows users to view method-level details of performance and memory issues as well as the exact line of code that is causing the problem;
- Cross-enterprise analysis - allows users to integrate data and report on it from a single dashboard that provides a complete view of Java applications, application servers, portals, Web servers, the end-user experience and databases.
"We are proud to release Quest's Performance Management Suite for Java and Portals, as it enables organizations to derive a greater return on investment from their critical Java applications and portals," said Larry Humphries, vice president application management solutions, Quest Software. "By providing customizable, role-based dashboards that allow each IT team member to visualize the specific issues they are authorized to fix, they are empowered to resolve even the most complex errors faster than ever before and ensure application availability for all users."