Better search is valuable. Better design could minimize the need for better search.
I am guessing that this works best in HIE connected systems where data from disparate systems is avaiilable, but not in one place. The ability to find the pertinent documents / data without having to open every note or sift through lists of generic labels to identify what you want would be valuable. On the small scale better designed summary pages, labels on notes, and previews of documents without having to open them would go a long way to make individual products more functional.