Catherine DesRoches, a senior survey researcher for Mathematica Policy Research, agrees with Mitchell that, among the dropouts who were experienced EHR users, "It's possible that there may be physicians who decided that the attestation process [in the second year] was simply not worth the financial payoff." This would be especially true, she said, if they had small Medicare panels, because those doctors would not incur large penalties by leaving the program.
Regarding the implications for MU stage 2, however, she said, "This could be a temporary blip that we don't need to worry much about. But I'd withhold judgment on that until we know what the stage 2 numbers look like."
One relevant factor, she added, is whether doctors are employed by hospitals, which typically view health IT as part of their strategic plan for the future. Those physicians, she said, often don't have a choice as to whether to participate in MU.
"But for independent actors, there's a real risk that they're going to say, 'This just isn't worth it to me, and I don't have a big Medicare panel, so I can take the hit on the penalty side.'"
A new Deloitte survey found that 60% of physicians are satisfied with their EHRs, and that two-thirds of them are using EHRs certified to meet Meaningful Use requirements. The majority of the respondents reported that their systems provide benefits such as faster and more accurate billing (74%), saving time through e-prescribing (67%), and "communication improvement and care coordination capabilities through interoperability" (67%).
These findings didn't surprise Mitchell or DesRoches. In AAFP surveys that predate the Meaningful Use incentive program, Mitchell pointed out, 80% of FPs with EHRs said they'd recommend them to colleagues. "The majority of EHR adopters, even in early stages, were satisfied with the conversion and were recommending it to others," he said.
DesRoches similarly noted, "That's been a finding all along, that physicians who have EHRs like them and don't want to go back to practicing without them." In earlier years, there was some concern that the attachment to EHRs might be related to the tech-savvy nature of the early adopters. "But those findings seem to be holding even as more and more physicians are using these systems in their offices," she observed.
Although some doctors will undoubtedly drop out of the Meaningful Use program, she said, that decision will prevent them from keeping up with the changes coming to healthcare. "The technology issue is just one layer in a larger healthcare delivery redesign effort that's going on. Many of the things that physicians are going to be asked to do, like control the cost of their patients' care, will be difficult to achieve without a well functioning health IT system. So there are other incentives for physician organizations to take on this technology challenge, because what's coming down the road will require that kind of an information base."