Thw whole story
We used to be told to avoid going to the ER unless we were on death's door. But lately, even the Hospital says that if it isn't 9 to 5 on a weekday and you feel you shouldn't wait - go to the emergency room. Bring a good book or a tablet, because those suffering coronary incidents go first. But, don't worry, there will be wifi, and if the Patriots, Redsox, Bruins or Celtics are playing, the game will on display in the waiting room.
What I couldn't get over was that nothing was on paper - EVERYTHING went directly in, electronically, to the EHR. And, the next day when I had my follow-up, the specialist had everything - he didn't have to rely on my imperfect memory or my limited medical understanding. Then, my Primary Doc had the info from both. How's that for great communications?
Thanks for this article. It's amazing how, on seeing a complex, well thought out system, we can sometime assume that it just happened. Now I know how much work and thought went into even the non-technical aspects of the project.