Sad but true
>>Clinicians practice medicine. Revenue cycle drops bills. Finance keeps the dollars flowing. These are the people who can muster the political strength to demand increased efficiency, decreased errors, and risk reduction. In fact, they're the only ones who can.<<
Unfortunately, these same personnel are also the most UNsavvy users. Most of them rarely have opinions RE their workstations/software more complicated than wanting pretty stationary wallpaper for their Outlook client and/or worrying about how many lurkers have viewed their Facebook profiles.