Mobile Health App Design
Great points and design considerations here. And as telemedicine and doctor use of such tools increases, I'm interested also in how these tools will start to develop for healthcare that's already mobile, like home health. This seems particularly salient in light of two points you highlight. The first: Remembering the masses. Populations in the most need — like Medicaid members — are more likely to have internet access via smartphone than they are anywhere else. This certainly informs the decision of app v. web and should also allow for major insight into who needs what tools in what medium. The second key point: in terms of BYOD, many orgs are sticking to their guns on owning devices and only supporting those, enterprise-style. I think this is a mistake. Especially for home health workers or anyone who cares for disenfranchised populations, allowing useful tools on their own devices might be the only way to offer access to advanced tech (beyond paper, beyond phone calls).