Hospitals can go beyond Meaningful Use requirements to make patients happier and healthier and the bottom line better. Consider these ideas.
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After installing Patient Prompt, Cardiovascular Institute of the South reduced no-show appointments by 25%, said administrator Hailey Fontenac. The appointment reminder software, compatible with most practice management and EHR systems, contacts patients via text, email, or voice and quickly updates the scheduling system based on patients' comments. As a result, service improves; patients whose appointments had been scheduled for a later date can be moved up, and staff doesn't wait for no-shows to appear.
The Next Generation of IT SupportThe workforce is changing as businesses become global and technology erodes geographical and physical barriers.IT organizations are critical to enabling this transition and can utilize next-generation tools and strategies to provide world-class support regardless of location, platform or device