Microsoft Integrates HealthVault With Greenway EHR - InformationWeek

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Healthcare // Patient Tools
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6/26/2012
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Microsoft Integrates HealthVault With Greenway EHR

Pilot program pulls patients' clinical data from Greenway's electronic health record into Microsoft's cloud-based personal health record platform.

Fabozzi also said the Greenway/HealthVault pilot project reflects a significant shift in consumer behavior that will change the way people interact with their providers. She said PHR applications that reside within provider-sponsored patient portals are the wave of the future.

"Consumers will increasingly demand access to tools like Greenway's PrimePatient portal to handle a wide range of functions in addition to keeping track of their personal health information such as appointment scheduling, requesting refills and referrals, paying bills, conducting research on their medical condition, and even participating in online consultations or 'e-visits.' The pervasive use of smartphones and tablets will be a great facilitator of this trend," Fabozzi added.

Greenway president and CEO Tee Green told InformationWeek Healthcare that patients are demanding that they have greater choices in the way they manage their healthcare and they want the best services to accommodate those needs.

"Patients are becoming consumers of healthcare, not just passive recipients," Green said. "Savvy patients understand that there are more opportunities to manage their clinical data through the use of technology, provider networks, and solution collaborations--like the one between Greenway and HealthVault."

Nevertheless, even with a sound PHR technical infrastructure in place, challenges remain around changing consumer behavior.

According to Fabozzi, ultimately, providers--not the IT vendors--will determine the extent to which various consumer or patient engagement initiatives succeed or fail.

"Getting data connected and having a robust suite of features and functions, including automated data streaming, is essential, but providers need to take the lead on encouraging patients to use these tools and to feel comfortable doing so," Fabozzi said. "While we might need to see a 'carrot and stick' approach somewhere along the line to incentivize consumers, the real payoff for many people will be the convenience factor as PHRs are tied into comprehensive, full-featured patient portals that people will really enjoy using."

Earlier this month, Microsoft and AARP announced the launch of AARP Health Record, an online service that connects to HealthVault to help AARP members manage their healthcare.

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