Just read this morning that at least 310,000 HealthCare.gov users risk losing their coverage because of yet another glitch in the website. Apparently they have to resubmit (often for yet another time) proof of citizenship or immigration status because the site keeps losing their documentation, many publications reported. CMS sent letters to 310K people, ordering them to send the documentation by Sept. 5 -- but agents and navigators say many of these folk already supplied the required info. And many who are trying to resend it, cannot get the system to accept the paperwork -- putting users' insurance at risk.
Many can't even access their accounts because their passwords were changed in April after a security threat. Yet another debacle and it isn't even the November enrollment period yet. Sigh.