re: How The Enterprise 2.0 Managerial Model Was Born
Leader is the universal term for manager, despite most leaders in middle management not having the authority to change course or do anything other than control. I think the terminology has changed, but the system is still: Senior executives set the strategy, middle management layers control, and first line executes. The largest disconnect I see is that all of those middle management layers are no longer required with the advances in technology. Senior management can be provided with real time, automated dashboards of project or KPI performance. They can use new communication technologies, e.g. e-mail, to communicate directly with the people executing the strategy. As people are managed by objective and there is no need for the distribution of information downward or the manual collection of reports upward, the middle tiers are really not necessary.