Cross-posted from CloudAve by Ben Kepes. Gentry Underwood, the head of Knowledge sharing at design house IDEO claims that designing solutions that work requires finding the triggers that drive individual motivation. Designing simplicity and intuitiveness into the UI and building the solution to integrate into existing workflows.The very structures we use to handle scale as organizations grow inhibit collaboration and knowledge sharing while the hierarchies inherent within organisations encourage silos. Many organizations that try to use technology to facilitate knowledge sharing and collaboration don''t see much ROI and a thought that is close to my heart, think about the people - it''s not just about the technology. In the past IDEO experimented with always-on video conferencing, called "wormholes".Think about connections - people pages aren't about social networking-- it's about pointing people to people (who hold the knowledge and projects).Five principles for collaborative tools that work.
Build pointers to people
Reward individual participation
Demand intuitive interfaces
Take the road more travelled - take advantage of the path of least resistance: give users options but use the default to your advantage
Iterate early and often
At IDEO they release a new version of their intranet every Thursday - agile is a way of life for them. Don''t just prototype interfaces -- prototype social interactions and workflow
How Enterprises Are Attacking the IT Security EnterpriseTo learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Infographic: The State of DevOps in 2017Is DevOps helping organizations reduce costs and time-to-market for software releases? What's getting in the way of DevOps adoption? Find out in this InformationWeek and Interop ITX infographic on the state of DevOps in 2017.
2017 State of IT ReportIn today's technology-driven world, "innovation" has become a basic expectation. IT leaders are tasked with making technical magic, improving customer experience, and boosting the bottom line -- yet often without any increase to the IT budget. How are organizations striking the balance between new initiatives and cost control? Download our report to learn about the biggest challenges and how savvy IT executives are overcoming them.