IBM Teams With Nasco To Bring Health Insurance Data To Web - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

IoT
IoT
News

IBM Teams With Nasco To Bring Health Insurance Data To Web

IBM Global Services and National Account Service Company LLC (Nasco), the claims-processing arm for five Blue Cross and Blue Shield companies, have teamed up to bring insurance information to the Internet.

In the $300 million, 10-year outsourcing contract, IBM Global Services will provide the technology, services, and support to update the Nasco processing system, which processes more than 60 million health claims a year. Blue Cross and Blue Shield members will be able to check claim status and other information via the Internet. Additionally, IBM will upgrade the processing system to an online environment for customer-service representatives, and develop and manage new applications.

According to a survey by analyst firm Jupiter Communications, there's high consumer interest in online services. The survey shows that 28% of the respondents were very interested in interacting with their health-care provider online, and 16% reported that they would even consider changing providers to get online services.

Moving claim status and other insurance information online is a great competitive advantage for health-care providers, says Jupiter analyst Rachel Terrace, especially for employer groups. "It would be an added benefit in gaining corporate accounts, in that they could consider licensing the service for company intranets."

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
The State of Cloud Computing - Fall 2020
The State of Cloud Computing - Fall 2020
Download this report to compare how cloud usage and spending patterns have changed in 2020, and how respondents think they'll evolve over the next two years.
News
Top 10 Data and Analytics Trends for 2021
Jessica Davis, Senior Editor, Enterprise Apps,  11/13/2020
Commentary
Where Cloud Spending Might Grow in 2021 and Post-Pandemic
Joao-Pierre S. Ruth, Senior Writer,  11/19/2020
Slideshows
The Ever-Expanding List of C-Level Technology Positions
Cynthia Harvey, Freelance Journalist, InformationWeek,  11/10/2020
Register for InformationWeek Newsletters
Video
Current Issue
Why Chatbots Are So Popular Right Now
In this IT Trend Report, you will learn more about why chatbots are gaining traction within businesses, particularly while a pandemic is impacting the world.
White Papers
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll