Improving Speed Gives Boost To Wireless Services - InformationWeek
11:50 AM

Improving Speed Gives Boost To Wireless Services

Wireless Internet World East: Sprint PCS says the functionalities and applications of mobile data services will continue to increase until the tide turns in the services' favor.

Despite a couple of high-profile success stories in which wireless data applications have translated into immense productivity gains and a competitive advantage, broad adoption of wireless data services in the corporate world remains an elusive goal.

Use of wireless data services "isn't going to explode" in the near future, although the functionalities and applications of mobile data services will continue to increase until the tide turns in the services' favor, says Jay Highley, vice president of business marketing at Sprint PCS, the wireless business of Sprint Corp.

The speed of wireless networks will improve as carriers such as Sprint phase in deployments of more advanced third-generation wireless technology until wireless services are faster than regular dial-up services, tipping the balance in favor of wireless data, said Highley on Wednesday during a keynote speech at the Wireless Internet World East trade show in New York.

For Sprint, that point will arrive later this year when the first phase of its 3G implementation starts to produce network speeds of 56 Kbps. "This summer will be a major milestone because for the first time the tables will be turned," in terms of the speeds available from wireless networks compared to regular dial-up, Highley said.

Limited speed is just one of the factors holding most IT managers back from adopting wireless data in greater numbers, says Veronica Williams, a wireless analyst with Discover IT. Other roadblocks to corporate adoption are the hodgepodge of wireless standards and devices in the marketplace and concerns about securing corporate data in the wireless world, Williams says.

Nevertheless, a few highly visible companies such as United Parcel Service and FedEx have demonstrated how wireless data can be harnessed for clear productivity gains, making broader adoption an eventuality, Williams says. "The value proposition is so compelling that you have to do it, as UPS and FedEx have demonstrated," she says.

Access to E-mail is the No. 1 wireless data application sought by businesses. To tap that market, Sprint on Wednesday introduced its Business Connection Personal Edition, which individual users can install to view E-mail, calendars, and contacts stored on corporate servers while away from the office, using a Sprint PCS phone. The software works with Microsoft Outlook and Lotus Notes and joins a previously available enterprise edition of the software, which IT managers must implement companywide. The personal edition, in contrast, is for individual users. The software offers 128-bit encryption to provide security for corporate data carried via wireless links. The Business Connection Personal Edition software is free, although Sprint PCS customers will pay an additional $2.99 a month for using the capability.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
Newest First  |  Oldest First  |  Threaded View
2017 State of IT Report
2017 State of IT Report
In today's technology-driven world, "innovation" has become a basic expectation. IT leaders are tasked with making technical magic, improving customer experience, and boosting the bottom line -- yet often without any increase to the IT budget. How are organizations striking the balance between new initiatives and cost control? Download our report to learn about the biggest challenges and how savvy IT executives are overcoming them.
Register for InformationWeek Newsletters
White Papers
Current Issue
Top IT Trends for 2018
As we enter a new year of technology planning, find out about the hot technologies organizations are using to advance their businesses and where the experts say IT is heading.
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll