re: In BC/DR, It's The Small Stuff That Can Get You
Kris, you make some excellent points (with examples) that "common, everyday events like component failure, data corruption, a telecom outage, or plain old human error can cause the same level of service disruption" as a natural disaster and that organizations need to plan and test for both. Forrester analyst Rachel Dines wrote a report last year that broached this topic calling it IT service continuity management.
Regarding your summation, I wanted to point out that virtualization and other factors, such as new storage technologies and the Cloud, also allows for new types of recovery services that can help organizations address IT service continuity challenges. These cloud recovery services not only protect against natural disasters but can also deliver proactive failover support, providing a zero-downtime alternative for planned maintenance, site outages and upgrades as well as the examples you outlined above.