"Over the years, we've helped many of our customers retrieve critical information lost to devastation from fires, hurricanes, flooding and physical destruction." said Scott Gaidano, President of DriveSavers. "Even if a computer's been submerged in water, we can still recover its data. It's devastating enough to lose a home or business, and we're dedicating ourselves to doing all we can to help."
DriveSavers is offering to heavily discount its data recovery service to help victims of Hurricane Katrina who have lost their critical files and backups. The company is reducing its service fees by one third and waiving its typical $200 attempt fee. The discount will remain in affect until November 30th 2005.
The company operates a certified Cleanroom where specially suited technicians disassemble and reassemble damaged hard drives. DriveSavers claims the highest success-rate in the data recovery industry.
DriveSavers recommends, at the first sign of flooding, users should unplug computer equipment and move it to a secure, dry area. If the computer gets wet, remove the hard drive and place it in a zip-lock plastic bag. Do not allow the drive to "air dry" because this may cause water deposit damage inside the mechanism. The less handling a hard drive receives the better. Do not attempt to clean, dry out or operate a wet hard drive.