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Inside Red Cross Social Media Command Center

New Digital Operations Center will help the American Red Cross respond better to disasters. Dell's social command center served as the model.
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James M. Connolly, Contributing Editor and Writer
Carrie Pallardy, Contributing Reporter
Shane Snider, Senior Writer, InformationWeek
Sara Peters, Editor-in-Chief, InformationWeek / Network Computing
Brandon Taylor, Digital Editorial Program Manager
Jessica Davis, Senior Editor
John Edwards, Technology Journalist & Author